Cookie & Local Storage Policy

1. What are Cookies?

Cookies and local storage are small text tokens stored on your browser or device when you navigate web applications. They allow ChakraPlus to keep you securely signed in to your fleet portal, preserve your tyre service selections in your basket, and recall your preferred pickup depot.

2. The Categories of Cookies We Deploy

A. Essential Operational Cookies

These cookies are strictly required for the core website infrastructure. They enable customer portal authentication, CSRF token security verification, and multi-step pickup wizard persistence. Disabling these cookies prevents the website from operating properly.

B. Performance & Diagnostics

We utilize non-intrusive diagnostic tokens to measure server response latency across regional telecom carriers (Airtel, Jio) and optimize static asset caching.

C. Customer Preferences

Remembers your recently queried pickup pincode so you don't need to re-type it on every visit.

3. Managing Your Cookie Preferences

You can inspect, clear, or block cookies at any time via your browser settings (Chrome, Safari, Edge, Firefox). Note that blocking essential cookies will disable access to authenticated fleet portal features and online job tracking.