ChakraPlus Commercial Warranty Policy
Every tyre cured in our precision autoclave is guaranteed against tread separation and manufacturing imperfections for up to 100,000 KM or 12 months.
100,000 KM Guarantee
Engineered to match virgin radial endurance on national highway line-haul routes with premium silica compounding.
48-Hour Claim SLA
No bureaucratic delays. Submit digital photos and serial numbers online; our technical desk inspects and resolves claims within 48 hours.
ECE 109 Benchmarked
Compliant with international standards for commercial retreading plants, non-destructive testing, and cushion gum vulcanization.
What is Covered
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Tread Bond Delamination: Any separation between the retread runner and casing during normal highway operation.
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Curing Porosity & Adhesion Defects: Internal bubble formation or rubber lifting attributable to the autoclave bonding cycle.
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ChakraPlus Section Repair Failure: Structural release of vulcanized aramid patches installed during plant inspection.
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Abnormal Compound Chunking: Premature rubber matrix disintegration under recommended axle loading.
Exclusions & Operational Exceptions
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Under-Inflation & Dual Kissing: Carcass heat blowout or shoulder scorch marks caused by running below recommended PSI.
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External Mechanical Hazard: Severe curb scrubbing, sidewall gouging by iron scrap, or impact breaks.
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Vehicle Mechanical Malalignment: Rapid one-sided taper wear caused by faulty kingpins, bent axles, or uncalibrated brakes.
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Unauthorized Third-Party Modification: Regrooving beyond safety markings or external puncture plugs.
How to Process a Warranty Claim
Follow our streamlined 4-step digital claims process.
Digital File Submission
Fill out the online claim form with your tyre serial barcode, fitment date, and 3 clear photos.
Desk Audit (24 Hrs)
Our senior materials engineer verifies tyre manufacturing records and ultrasound baselines.
Physical Inspection
Yard inspector visits your depot or tyre is picked up free of charge for shearography re-scan.
Credit or Remanufacture
Approved claims receive instant ledger credit or replacement pre-cure recapping with priority.